Hard Water Testing in Richardson TX

Hard Water Testing Richardson TX - Know What's in Your Water

Last Tuesday, I pulled up to a house in the Northrich neighborhood where the homeowner was convinced his brand-new water softener was defective. Mark had spent $1,800 on a top-of-the-line system three months earlier, but he was still seeing white spots on his dishes and feeling residue on his skin after showering.

“The company that sold it to me says it’s working fine,” he told me, pointing to the salt level in his brine tank. “But my water feels exactly the same as before I bought this thing.”

I pulled out my water testing kit and ran a quick hardness test on the water coming out of his kitchen faucet. The results showed 18 grains per gallon of hardness – about the same as Richardson tap water without any treatment at all.

Turns out his softener was installed on the wrong water line. It was perfectly treating the water going to his outdoor spigots while all the water inside his house was completely bypassing the system. Twenty minutes of replumbing later, he had the soft water he’d paid for.

The lesson here is that you can’t manage what you don’t measure. Water testing tells you exactly what you’re dealing with and whether your treatment systems are actually working. 

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What Your Neighbors Are Saying About Us

Maria D.
Johnathan is amazingly friendly, knowledgeable, and honest! He worked even after hours, until he found the best option for our building! Having a gas leak and not knowing much about it was scary, but his friendly, kind, and knowledgeably Spirit keeps us feeling safe and secure.
K Lock
Thank you Dean’s for taking immediate action in addressing my concern over pricing. I really appreciate you taking the time to call me personally , this was very impressive. You made the situation right for me and I will definitely keep you listed in my contacts for any future plumbing needs.
Melissa M.
Jason was polite, efficient and helpful! We had a suspicion of what the problem was and he confirmed it and gave us options on how to resolve it. He was able to get the parts needed and fix us right up in under 2 hours. We will certainly use them again in the future, if needed!
Matt F.
Johannes did a great job helping with a plumbing issue at our home. We had a major clog in our bathroom that required the toilet removed to do a deep clean. The turn around and appointment setting online was very straightforward and stress-less where you sometimes get a no show.
Randy B.
Fast and friendly. Service fee for the inspection and estimate were waved and they were able to save me $200 on a competitors quote. My technician Dillon worked with me to make sure we could get our drain line repaired same day and even went as far to work thru the rain. Highly recommend this company. 11 out of 10
Jimmy K.
We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan was fantastic. He was very informative and helpful. We will definitely do business with them in the future.
Jamie R.
Johannes from Dean’s plumbing helped me diagnose my clogged kitchen sink and cleared it out quickly. He was very professional, showed up on time, and cleaned up after service. Great company with great employees.
Robert R.
Jon our technician was very attentive to our needs for this project. He went the extra mile for us to assure we were pleased with Deans from initial pricing to final equipment adjustments. Will use Deans in the future and are very pleased.
Heather K.
Jason was wonderful! Great guy, knowledgeable, experienced and efficient! It seems like the company is really well-run and customer-focused. If I ever need plumbing services again, I’ll definitely be calling Dean’s Plumbing. Thanks Jason!
Scott
The work that Jason performed was excellent. He worked quickly and efficiently. Jason answered each question that I had in regard to I have received excellent service from the fine folks at Dean's Plumbing. I recommend Dean's Plumbing to anybody in our area who requires a plumber.
Hard water testing at sink

Understanding Richardson's Water Hardness Levels

Richardson’s municipal water supply consistently tests between 12-16 grains per gallon of hardness, which puts it in the “very hard” category. To put that in perspective, water over 7 grains per gallon is considered hard, and anything over 10 grains is very hard. This hardness comes primarily from calcium and magnesium that dissolve into the water as it moves through limestone formations in our area. It’s completely natural and not harmful to drink, but it creates problems for your plumbing, appliances, and daily life. The specific hardness level can vary significantly even within Richardson. Homes near Duck Creek might test at 14 grains per gallon, while houses closer to Spring Valley Road might see 16-17 grains. The difference depends on which treatment plant serves your area and how the water travels through the distribution system. These variations matter when you’re selecting and configuring water treatment equipment. A system sized for 12-grain water won’t work efficiently if your actual hardness is 16 grains. That’s why accurate testing is the foundation of any effective water treatment plan.

Professional Water Testing vs Home Test Kits

You can buy water test strips at any hardware store for a few dollars, but professional testing provides much more accurate and comprehensive results. Home test kits are okay for getting a general idea of your water hardness, but they’re not precise enough for making equipment decisions.

I watched a customer from Canyon Creek struggle with this last year. She bought test strips that showed her water was “moderately hard,” so she purchased a smaller water softener system. When we did professional testing during installation, her water actually tested at 15 grains per gallon – nearly double what her test strips had indicated.

Professional testing uses calibrated digital equipment that measures hardness down to individual grains per gallon. We also test for other factors that affect water treatment decisions, like pH levels, iron content, and total dissolved solids.

The other advantage of professional testing is interpretation. Knowing that your water is 14 grains per gallon is useful, but understanding how that affects your choice between different residential water softening systems requires experience with water treatment equipment. 

Residential water quality check
Plumber analyzing water sample

Comprehensive Water Quality Analysis

Hard water testing is just one part of a complete water quality analysis. Richardson’s municipal water contains other dissolved minerals and treatment chemicals that can affect your water treatment decisions and overall water quality.

We test for iron, which can damage water softener resin beads even in small concentrations. Richardson’s water typically has very low iron levels, but homes with older galvanized plumbing can introduce iron into the water supply.

Chlorine testing is important because municipal water treatment uses chlorine for disinfection. While chlorine levels are safe for drinking, they can affect the taste of your water and the performance of certain treatment systems like reverse osmosis systems.

pH testing tells us whether your water is acidic or alkaline. Richardson’s water is typically slightly alkaline, which is good for preventing pipe corrosion but can affect how well certain water treatment chemicals work.

Total dissolved solids (TDS) measurement gives us a picture of everything that’s dissolved in your water – minerals, salts, and other compounds. This information helps determine whether you need specialized water purification systems beyond basic water softening.

Testing Water Softener Performance

If you already have a water softener system, regular testing verifies that it’s working properly. We test both the incoming hard water and the treated soft water to calculate the system’s efficiency.

A properly functioning water softener should reduce hardness to less than 1 grain per gallon. If your treated water tests higher than that, there’s a problem with your system that needs attention.

One family near Richardson East called us because their water “didn’t feel right” even though their water softener appeared to be working normally. Testing revealed that their system was only removing about 60% of the water hardness instead of the 95%+ it should have been removing.

Further investigation showed that iron bacteria had contaminated their resin bed, reducing its effectiveness. After resin cleaning and system sanitization, their water tested at 0.5 grains per gallon – exactly what it should have been.

Regular performance testing also helps optimize your system’s settings. Many water softeners are set up with generic factory settings that may not match your actual water conditions or usage patterns. Testing allows us to fine-tune regeneration cycles and salt usage for maximum efficiency. 

Seasonal Water Quality Variations

Richardson’s water quality can vary throughout the year due to changes in source water, treatment processes, and distribution system conditions. Regular testing helps identify these variations and adjust treatment systems accordingly.

Summer months often bring slightly higher mineral concentrations as reservoir levels drop and groundwater sources contribute more to the overall supply. Winter months can see changes in chlorine levels as treatment plants adjust their disinfection processes.

A customer from the Heights of Richardson noticed that their water seemed harder during the summer months, even though their softener hadn’t changed. Testing confirmed that summer hardness levels were running about 2 grains higher than winter levels.

We adjusted their water softener’s hardness setting to compensate for the seasonal variation, and they’ve had consistently soft water year-round ever since. Without testing, they would have continued dealing with intermittent hard water problems. 

water quality check
Water quality testing

Well Water Testing Considerations

While most Richardson homes are connected to municipal water, some properties still use private wells. Well water requires more comprehensive testing because it doesn’t receive municipal treatment. Well water testing includes everything we test for in city water, plus additional concerns like bacteria, nitrates, and other contaminants that municipal treatment removes. Well water hardness can be extremely variable – we’ve tested wells in Richardson that range from 8 grains per gallon to over 25 grains per gallon. Iron and sulfur are common problems in Richardson area well water. These contaminants require specialized treatment beyond basic water softening. Accurate testing is essential for designing effective treatment systems for well water.

Pre-Installation Testing for Water Treatment Systems

Before installing any water treatment equipment, we always test your water to ensure we’re selecting the right system for your specific conditions. This prevents expensive mistakes and ensures optimal performance.

Pre-installation testing helps us determine the correct size water softener for your hardness level and water usage. It also identifies any special treatment needs that might require additional equipment.

A homeowner on Arapaho Road wanted to install a water softener, but testing revealed high levels of chloramine in their water supply. Chloramine can damage standard water softener resin, so we recommended a system with chloramine-resistant resin and pre-filtration.

Without proper testing, they would have installed a standard system that would have failed prematurely, costing them hundreds of dollars in repairs and replacement resin.

Testing During System Maintenance

Regular testing is an important part of water softener maintenance because it helps identify problems before they become expensive repairs. We test water quality during every maintenance visit to verify proper system operation.

Testing during maintenance can reveal problems like resin bed contamination, control valve malfunctions, or incorrect system settings. Catching these issues early prevents system damage and ensures consistent water quality.

We also use testing results to adjust maintenance schedules. Systems that consistently test within normal ranges might be able to go longer between services, while systems showing performance variations might need more frequent attention.

Water Testing for Health Concerns

While hardness testing focuses on mineral content, some Richardson families request additional testing for health-related concerns. This might include testing for bacteria, heavy metals, or specific contaminants.

Municipal water testing results are public information, but those results represent averages across the entire distribution system. Testing at your specific tap can reveal variations caused by your home’s plumbing or service line conditions.

Lead testing is sometimes requested for homes built before 1986, when lead solder was commonly used in plumbing systems. While Richardson’s water is not corrosive to lead, older plumbing can still contribute lead to drinking water.

Water Quality Analysis
Plumbing service van

Interpreting Test Results

Getting test results is just the first step – understanding what those numbers mean for your specific situation requires experience with water treatment systems and Richardson’s water conditions. We explain test results in terms of their practical impact on your daily life. A hardness level of 15 grains per gallon means you’ll go through soap and shampoo faster, see white spots on dishes, and deal with mineral buildup in appliances. More importantly, we translate test results into specific recommendations for water treatment equipment. We explain why certain hardness levels require specific types of resin, or why iron levels above 0.3 parts per million need specialized treatment.

Cost-Effective Testing Options

Water testing doesn’t have to be expensive to be effective. We offer different levels of testing depending on your needs and budget. Basic hardness testing is inexpensive and sufficient for most water softener decisions.

Comprehensive testing costs more but provides complete information for complex water treatment decisions. We recommend comprehensive testing for new installations, well water systems, or when multiple water quality issues are suspected.

We also offer maintenance testing as part of our service plans, which spreads the cost over time and ensures regular monitoring of your water treatment system performance.

Whether you’re experiencing water quality problems, planning to install treatment equipment, or just want to know what’s in your Richardson water supply, accurate testing is the first step toward better water. Give us a call and we’ll help you understand exactly what you’re dealing with.